All goods sold comply with applicable EU conformity and safety standards.
In case of defective or non-conforming products, consumers are entitled to repair, replacement, price reduction, or refund within two years of purchase.
Products subject to specific EU directives (toys, electrical devices, cosmetics, etc.) bear the CE marking and meet all safety and labeling obligations under the General Product Safety Regulation (GPSR) and related legislation.
As a dropshipping retailer, we require all suppliers to provide conformity documentation (CE declarations, test reports, safety data, user instructions in the appropriate EU language).
We immediately suspend or remove non-compliant products.
If a product poses a safety risk, we will cooperate with EU market surveillance authorities and, where necessary, initiate recalls or customer notifications.
